DECKLID Will Not Open (23-037-18)

WARNING: This page is about the Charger GT, which is a different variant/trim than selected.

Publication date: 2018-09-19
Reference number: 23-037-18

DECKLID WILL NOT OPEN

TECHNICAL SERVICE BULLETIN

Reference Number(s): 23-037-18, Date of Issue: September 19, 2018

CHRYSLER:	2017 - 2018 Chrysler 300 (LX), Dodge Charger (LD), Dodge Challenger (LA)
GROUP:	23 - Body

NOTE: THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 18-099. ALL APPLICABLE UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

SUBJECT

Decklid Will Not Open

OVERVIEW

This bulletin involves replacing the decklid latch.

MODELS

MODELS CHART

2017 - 2018	(LX)	Chrysler 300
2017 - 2018	(LD)	Dodge Charger
2017 - 2018	(LA)	Dodge Challenger

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA, APAC, EMEA and LATAM.

NOTE: This bulletin applies to vehicles built on or before January 05, 2018 (MDH 0105XX).

SYMPTOM/CONDITION

The customer may describe the following:

The decklid will not open.

DIAGNOSIS

If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. If any vehicle not on the VIN list exhibits the symptom/condition, perform the repair. This RRT only applies to vehicles on the RRT VIN list.

PARTS REQUIRED

PARTS INFORMATION

Qty.	Part No.	Description
1 (AR)	04589217AE	Standard Latch
1 (AR)	05056268AF	Police Latch
2 (AR)	06510506AA	Screw, Hex Flange Head, M6 x 1 x 25 (LA and LX Vehicles Only)

REPAIR PROCEDURE

NOTE: In the event the decklid will not open, it will have to be opened using the trunk emergency release lever inside the trunk.

NOTE: The two screws holding the latch to the decklid must be replaced (LA and LX Vehicles Only).

Replace the decklid latch. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info>23 - Body/Decklid/Hatch/Liftgate/Tailgate/Swing Gate/Latch/Removal/Installation.

POLICY

Reimbursable within the provisions of the warranty.

TIME ALLOWANCE

TIME ALLOWANCE CHART

Labor Operation No:	Description	Skill Category	Amount
23-41-25-9A	Latch, Decklid - Replace (0 - Introduction)	6 - Electrical and Body Systems	0.2 Hrs.

FAILURE CODE

FAILURE CODE CHART

ZZ	Service Action